A MODERN APPROACH

TO TRADITIONAL HARDWARE

Shipping Policy

Shipping Policy

Turnaround

All orders received before noon (Eastern Time) will ship the same day. Our warehouse is open Monday – Friday 9am – 3pm.

Carriers

We use the UPS to deliver our orders unless specified otherwise.

Order Tracking

We will provide a tracking number and update your invoice with the tracking information. Please note that it may take time for the tracking to register in the UPS system.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Please contact us for a shipping quote.

We also offer drop/blind shipping services for a $5 fee.

Back Orders

We hold extensive stock in our Brevard, NC location to reduce the likelihood of backorders.

If an item goes on back order, we will contact you to determine if we should ship you the part of your order that is in stock or wait to ship the order complete.

Returns, Refunds and Exchanges

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email info@lynncove.com to request a refund and we will assign you a Return Goods Authorization (RGA #).

2. Mail your returned item to:
Lynn Cove Foundry & Forge
Returns Department (RGA#)
920 Old Hendersonville Hwy.
Brevard, NC 28712

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Restocking Fee

All items are subject to a 25% restocking fee unless otherwise stated. Refunds are limited to the cost of the product and therefor do not include shipping expenses.

Exchanges

If items are in like new condition, you may exchange your item for a different size. You will not be subject to a restocking fee in this case.